FAQs

WEB SITE DESIGN

• Where are your designers and company personnel located?
• What is the guarantee of quality?
• What if I demand a refund?
• What if what your designers provide is not what I want and I demand a refund?
• What are the qualifications of your designers?
• How do I know the Web Design you create will be search engine compatible?
• What is the cost of a website designed?

WEB DEVELOPMENT

• What technology do your developers use?
• What about Databases?
• Can your web developers create a complete web site?
• What about your refund policy?
• Can we do our own updates?

WEB HOSTING

• How much does it cost to host a web site with Webbyguru?
• What type of web server will my site be hosted on?
• What is FTP?

Web Site Design

• Where are your designers and company personnel located?
  We have a large network with representatives in US, Canada and UK.
  
  
  
• What is the guarantee of quality?
  We ensure that our designers provide the highest quality work. If you are not satisfied, we revise until the time the work we create is satisfactory.
  
  
  
• What if I demand a refund?
  If you require a refund we will provide it with the understanding that any samples we created will be open for use for our other customers.
  
  
  
• What if what your designers provide is not what I want and I demand a refund?
  We do have a refund policy, as we believe that customer satisfaction is essential. However, we prefer that we reach a compromise with the customer. Web Designs are something personal and we guarantee that if you explain it well enough we can make the appropriate design. However, if you still require a refund we will provide it with the understanding that any samples we created will be open for use for our other customers.
  
  
  
• What are the qualifications of your designers?
  Most if not all our designers have degrees in Web Designing and/or diplomas in Web Engineering. They upgrade their knowledge with courses that supplement their talent e.g. Courses in Flash Multimedia, 3D Designing, Animation etc.
  
  
  
• How do I know the Web Design you create will be search engine compatible?
  WebbyGuru has a network of researchers that keep up to date with the changes in search engine policies and work with the web designers to ensure that any web site developed is search engine friendly and gets a good listing if launched effectively.
  
  
  
• What is the cost of a website designed?
  Every web site developed and designed is different. The cost is thus different and dependent on the requirements of the customer. If you e-mail us the requirements we get back to you on the cost. We can almost guarantee that the price we quote will be competitive if not the lowest in the market.
  
  
  

Web Development

• What technology do your developers use?
  Our developers are capable of developing web sites compatible with ASP, CGI, COM, PHP and Java etc.
  
  
  
• What about Databases?
  Our developer's work with SQL Server, MySQL to create e-commerce capability.
  
  
  
• Can your web developers create a complete web site?
  Our web developers have the experience and knowledge to create a site as complicated as Amazon and technology as user friendly as MSN Messenger.
  
  
  
• What about your refund policy?
  Our refund policy is constant. If we cannot develop something that you are satisfied with we retain copy right of the samples and issue a 100% refund.
  
  
  
• Can we do our own updates?
  Yes, if you think that there will be lost of updating, it may be in your best interest (price-wise) to manage your updates in-house. Should you not want the added tasks, let us know and we'll set up a schedule to do the updates for you.
  
  
  

Web Hosting

• How much does it cost to host a web site with Webbyguru?
  We have different package rates that are set up for customer convenience check the rates at our Web Site Hosting page.
  
  
  
• What type of web server will my site be hosted on?
  Windows.
  
  
  
• What is FTP?
  FTP is File Transfer Protocol. An FTP program allows you to upload files to your web site.

For more personal and customized questions like whether you can use your own color scheme or whether or how long it will take to design and/or develop a site send in your questions so that we may be more precise in our responses saving your time and effort. Our email address is: info@webbyguru.com